We regret to inform you that
your eBay account has been
suspended due to the violation
of our site policy below:
* Publishing the contact
information of another user on
ANY online public area.
Due to the suspension of this
account, please be advised you
are prohibited from using eBay
in any way including registering
a new account.
Please note that any seller fees
due to eBay will immediately
become due and payable. eBay
will charge any amounts you have
not previously disputed to the
billing method currently on
file.
I want to thank you for suspending my ebay account under
false pretenses, by telling the truth about a seller using EXCESSIVE
SHIPPING CHARGES, I am the person being suspended.
I have. how ever, contacted several friend and requested I
be able to bid on what I want, this is an agreement between my and friends,
try and suspend them for using a corrupt organization like EBAY.
I am having a dispute with a company
selling its wares on WWW.EBAY.COM, I bided on a few item concerning the same type
items, and I felt that I was over charged in the items I bided and own.
I contacted ebay,
rswebhelp@ebay.com
, and voices my concerns about what I considered to be EXCESSIVE SHIPPING
CHARGES, and I still do. (see shopping labels below:
EBAY COMPLAINT:
Complaint on Excessive Shipping Charges:
Below are the actual shipping charges Thomas Morgan
paid to have my items shipped:
The only complaint I have is the $74.34 Shipping
Charges, please pass this email the "Excessive Shipping Charges"
Sincerely,
STEVEN A. McCALEB
USN RET (SEABEE)
PLEASE WAIT FOR PICTURES TO COME UP:
ACTUAL CHARGES:
$19.25
Dear STEVEN MCCALEB,
Use PayPal Every Time
You Shop!
Pay
for purchases or send money to
anyone with an email address in 45
countries
Your
financial information is never
shared when you send a payment
Free
for buyers
This email confirms that you have
paid tandpstuff (tandpstuff@yahoo.com)
$196.53 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL *MORGANPROPE".
This payment will also appear in your PayPal Account Overview.
Now that you’ve completed your
payment, we encourage you to recover your PayPal password.
You’ll be able to check out faster next time and access your
payment history for all the items you purchase on eBay.
I shop on Ebay too keep from going to a store, If your going to run a
business, don't do on Ebay!!!!!!!
STEVEN A. McCALEB
USN RET. (SEABEE)
EBAY:
Dear samccaleb,
Now if you come to your senses and want to take off all the
feedback email me with a feedback withdraw for each item. Can you not read?!
There is handling also this stuff does not pack itself! I have to pay
employees to pack the items! You cannot touch these items for the prices you
paid even with S&H! If you dont want to pay shipping and handling go to the
store and lave the ebay sellers alone!
Thank you for writing eBay in regard to your shipping price concern for
the items you purchased from "tandpstuff". Please accept my apology for
the delay in responding to your email.
To address your concern about shipping charges, I’d like to inform you
that eBay has recently begun taking measures to ensure that all concerns
about excessive shipping are addressed and any violations are remedied.
However, many of these steps will take some time to implement. In the
meantime, the seller is responsible for determining the shipping and
handling charges. Although eBay encourages sellers to clearly describe
the charges in the listing, so that buyers understand the terms, they
are not required to do so. In every case, buyers should confirm with the
seller what the total cost of shipping and handling will amount to prior
to bidding.
Also, there are some instances in which additional services, such as
signature or delivery confirmation, may cost extra. There may also be
additional expenses that the seller incurs when selling their items. I
hope you understand that sellers may also take this into account when
determining shipping and handling charges.
Of particular interest is the subheading "Amounts Charged for Shipping"
as this will explain why the rates may vary.
As eBay is only a venue, we cannot verify if a seller is making a profit
on the shipping of their products. For example, an item you purchased
has an actual shipping fee of one dollar. The actual shipping charge on
the packaging may not reflect the true expenditure needed to send the
package to you. Things such as the packaging itself, a third party
mailing service, travel to and from the location they mail their items
from if they live in a rural area. As you can see, these are just few of
the factors that may be used to determine shipping and handling charges.
If you are ever unsure about the shipping and handling a seller is
charging, you may contact the seller directly and ask about those
charges.
To request the seller's phone number, follow these steps:
1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find Contact Information" link under the "Members" heading
on the left side of the page.
3. Enter the member's User ID and the Item number.
4. Click the "Search" button.
Lastly, always remember to be sure that you understand and agree to the
shipping charges before placing a bid on an auction. Generally, it is
best to address any questions or concerns to the seller prior to bidding
as their answer to those questions could greatly affect your desire to
purchase the item.
If you need further assistance, please don't hesitate to reply to this
email and let us know.
Sincerely,
Hal
eBay Customer Support
Dear Steven,
Thank you for writing eBay in regard to your shipping price concern for
the items you purchased from "tandpstuff". Please accept my apology for
the delay in responding to your email.
To address your concern about shipping charges, I’d like to inform you
that eBay has recently begun taking measures to ensure that all concerns
about excessive shipping are addressed and any violations are remedied.
However, many of these steps will take some time to implement. In the
meantime, the seller is responsible for determining the shipping and
handling charges. Although eBay encourages sellers to clearly describe
the charges in the listing, so that buyers understand the terms, they
are not required to do so. In every case, buyers should confirm with the
seller what the total cost of shipping and handling will amount to prior
to bidding.
Also, there are some instances in which additional services, such as
signature or delivery confirmation, may cost extra. There may also be
additional expenses that the seller incurs when selling their items. I
hope you understand that sellers may also take this into account when
determining shipping and handling charges.
Of particular interest is the subheading "Amounts Charged for Shipping"
as this will explain why the rates may vary.
As eBay is only a venue, we cannot verify if a seller is making a profit
on the shipping of their products. For example, an item you purchased
has an actual shipping fee of one dollar. The actual shipping charge on
the packaging may not reflect the true expenditure needed to send the
package to you. Things such as the packaging itself, a third party
mailing service, travel to and from the location they mail their items
from if they live in a rural area. As you can see, these are just few of
the factors that may be used to determine shipping and handling charges.
If you are ever unsure about the shipping and handling a seller is
charging, you may contact the seller directly and ask about those
charges.
To request the seller's phone number, follow these steps:
1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find Contact Information" link under the "Members" heading
on the left side of the page.
3. Enter the member's User ID and the Item number.
4. Click the "Search" button.
Lastly, always remember to be sure that you understand and agree to the
shipping charges before placing a bid on an auction. Generally, it is
best to address any questions or concerns to the seller prior to bidding
as their answer to those questions could greatly affect your desire to
purchase the item.
If you need further assistance, please don't hesitate to reply to this
email and let us know.
Sincerely,
Hal
eBay Customer Support
Original Message Follows:
I am beginning too believe that ebay does not
want me to send my request for Excessive
Shipping Chages, below is all the information
you have requested.
I have gone to REPORT and placed my request
in the send block, I have tried every which way
to add the Item numbers, but it will not send,
it keeps requesting, "Enter
the item number (s) that you wish to report:
*
All I see here is the preverbal run-around when a company does not wand
too face a problem, after looking through many item being bid on I find
there are several seller making money from Excessive Shipping Charges.
I think I will take all the information I have and make a web page
concerning Excessive Shipping Charges from ebay.
Sincerely,
STEVEN A. McCALEB
USN RET (SEABEE)
Dear Steven,
Thank you for writing eBay in regard to your report about reporting
seller "tandpstuff" and his shipping price which you find excessive.
Steven, I understand your concern. I've reviewed the listing you've won
item number 280194639256 and I noticed that your seller had included a
Shipping Rate Calculator in estimating the shipping price of the item,
in placing your postal code in it, the calculator shows a value of
$20.89 which is the same shipping price listed in the invoice the seller
had sent you.
I understand that you feel that this amount is excessive and I
understand your concern. At this time, I would encourage you to contact
your seller directly and try to work this out. I would recommend that
you communicate with him directly and ask him about the shipping price
in his auction and amicably find a solution that could work for the both
of you.
To contact the seller, follow these steps:
1. Go to the item page and click on the seller's name.
2. Then click on the "Contact Member" button on the Member Profile page.
3. Write a message to the seller explaining your issue and then click
"Send."
If you prefer, you may want to ask your seller about the reason for his
shipping amount requested. If he told you that he's not satisfied with
the winning bid or that he would be using the money to cover up for his
eBay or PayPal fees, then this must be considered as a form of Fee
Avoidance. To report such activity, I would ask you to send us a copy
of the email you received where the seller stated his reason for
excessive shipping. To report such incident please go to:
The seller is responsible for determing the shipping and handling price
of their listed items. We always advise the bidders to be very careful
when bidding on auctions. It is important that they read the entire
description so that there are no surprises if the seller has listed a
high shipping cost. If you do not notice any specifics on shipping, you
should always contact the seller before placing a bid.
Listing items at a very low bidding price and high shipping price is
usually considered Fee Circumvention. However, in order to take action
against these reports, the auctions must be reported before they have
ended. Otherwise, we cannot take action against such a violation.
If you prefer, you may also would want to consider offering your seller
to mutually cancel the sale. We can release both of you from obligation
to complete the transaction, but the process involved needs to be
initiated by the seller.
If you and your seller have agreed not to complete the transaction, your
seller can receive credit without harming your reputation. If the
seller's request for a Final Value Fee states that an amicable agreement
was reached, then going through the Unpaid Item process will not
negatively reflect on your eBay account.
As the cancellation of this transaction must be initiated by the
seller, I have provided you with information about this process. If the
seller does not know how to do this, please pass this information on to
him.
In these circumstances, eBay does not refund the initial listing fee. If
your seller would like to receive a credit for the Final Value Fee,
please have him or her follow our Unpaid Item Process.
To begin the Unpaid Item Process, please have your seller follow the
steps below:
1. Click on the "My eBay" button located at the top of any eBay page.
You may be asked to log in if you haven't already.
2. Next, click on the "All Selling" link located on the left-hand side
of the page.
3. From there, click on the "Report an Unpaid Item" link located under
the "Related Links" section on the left side of the page.
4. From this page, you will be prompted to enter the item number and
instructed on how to proceed from there.
For more information about this process, and to file for Final Value Fee
credit, please go here:
Again, let me reassure you that if you and the seller mutually agree not
to complete the sale, this will not reflect negatively on your account,
nor result in an Unpaid Item warning.
Also, I have reviewed all the emails you have sent us and it would seems
to me that you were also previously trying to report an excessing
shipping listing however, the listings you were trying to report
(280194639256 and 70205892056) seems to be already ended. I greatly
appreciate your effort in trying to report to us potential policy
violation and if you ever saw such listing you can easily report such
listings by clicking on the "Report This Listing" link at the bottom of
that listing page.
You can also report such listings by following the steps below:
1. 1) go to www.ebay.com
2) Click "Help" at the top of the page
3) Click "Contact Us" on the left side
4) Check the radio button : Listing Violations
5) Click "Continue".
6) Under Step 1 : Select a subtopic, Listing policy violations (improper
keywords, outside links, excessive shipping, etc)
7) Under Step 2 : Select a subtopic, choose "Other listing policy
violations"
8) Under Step 3 : example choose "Miscategorized items"
9) Click "Continue"
10) Click "Email Us" in the middle
11) Fill out the information with as much details as you can so that the
Trust and safety team can investigate the situation in greater detail.
It seem as though ebay is geared
towards the seller and not the buyer, why would anyone want to contact the
seller over a dispute, ebay representatives should settle a dispute.
Can I
retract or cancel my bid?
For information on infringing or illegal items or for information on
other eBay listing guidelines, please view the following URL:
http://pages.ebay.com/help/sell/item_allowed.html
You may also want to review our current policies at the following URL:
I understand your frustration regarding this matter and apologize for
the inconvenience it caused you.
Sincerely,
Marnia
eBay Customer Support
I requested that my bid be
retracted!!!
Your
Question has been Submitted
Your
inquiry has been submitted.
A customer service
representative will get back to you with an answer as soon as
possible.
Regards,
The eBay.com team
A far as I know I was not in the bidding for this item or any other items
in Feb. 2008, and since there is a dispute concerning Excessive Shipping
Charges I will not be purchasing any I item from,
tandpstuff@yahoo.com:
I believe $29.99 per item is highway robbery anyway!!!
Your total is:
$29.99 per item
To be calculated insurance (optional)
$0.00 Sales discounts (-) or charges (+)
To be calculated shipping/handling
-----
To be calculated = Total
Please send me your shipping address and payment. The
following payment methods
are accepted: PayPal, Money Order/Cashiers Check
If you want to mail your payment, please send it and include
a copy of this
page to:
Dear samccaleb,
tandpstuff has
informed us that they have not yet
received your payment for the following
item: 25 Crankbaits 25 Inline lures
fishing tackle Crank lot (#280196049767)
No action is being taken against your
account at this time. However, it is
important to remember that when you bid
on or buy an item you are agreeing to a
contract between you and the seller. If
the situation isn't resolved within 7
days of this reminder email, you may
receive an Unpaid Item strike under
eBay's
Unpaid Item Policy
or
lose feedback
privileges
for this transaction
Most Unpaid Item disputes can be
resolved through direct communication
between the buyer and seller, and we
encourage you to work with your trading
partner to reach a resolution.
Thank you,
eBay
Respond to this seller
If you don't respond by Feb-18-2008 you
may receive an Unpaid Item strike.
Details for item number: 280196049767
Item title:
25 Crankbaits 25 Inline lures fishing tackle
Crank lot
Buyers automatically enter into a
legally binding contract to purchase the item from the seller if
they win the online auction or use the Buy It Now feature. eBay's
Unpaid Item policy requires buyers to pay the seller for the items
that they commit to purchase.
Sellers can
file an Unpaid Item dispute
with eBay for each of their items that are purchased but not paid
for. eBay will issue a strike on the account of the buyer who does
not honor their obligation to pay (unless the buyer and seller
mutually agree not to complete the transaction).
Note: If a buyer gets too many
strikes in too short a time period, their account will be suspended
indefinitely. In some cases, limits may be placed on the buyer’s
account in advance of suspension.
But yet ebay will allow a seller to charge
Excessive Shipping Charges, so is ebay working for the buyer of the seller. What
I can tell most people charge a descent shipping charge, then there are some
that make a living on Excessive Shipping Charges. Please be careful!!!
I sent the seller an email stating that I have
requested my bid be canceled and that I have requested ebay intervene on my
behalf on what I believe to be Excessive Shipping Charges.
STEVEN A. McCALEB
USN RET
(SEABEE)
Dear Steven,
Thank you for writing eBay in regard to your recent transaction with
tandpstuff.
We are very concerned about violations on the site and have thoroughly
investigated your report. The eBay Privacy Policy prevents me from
discussing the specifics of our investigation. I can tell you, however,
that in this instance we didn't find evidence that a violation occurred.
I understand your concern about this situation, and we can reopen the
investigation if we receive additional information about the possible
violation. Please feel free to contact the SafeHarbor team with
additional information about this account.
Thank you for your time.
Sincerely,
Collean
eBay Customer Support
_____________________________________________
Whether you're new to eBay or an experienced buyer and seller, the eBay
Security & Resolution Center can help you protect yourself on eBay and
online. For more information, please click the "Security Center" link at
the bottom of most eBay pages.
_____________________________________________
You are
successfully connected to eBay Live Help. Please hold for
the next available Live Help Agent.
6:47:26
PM System
We
appreciate your patience. You will be able to type in your
question as soon as you are connected with a Live Help
Agent. Please continue to hold for the next available
representative.
6:48:26
PM System
We
apologize for the wait and thank you for your continued
patience. Please continue to hold to keep your place in
line. You should be connected to the next available agent
shortly.
6:49:26
PM System
We are
sorry for the delayed connection. Your question is important
to us and one of our representatives will be with you soon.
6:49:51
PM System
Grace
B. has joined this session!
6:49:51
PM System
Connected with Grace B.
6:49:51
PM Grace
B.
Hello,
thank you for waiting and welcome to eBay Live Help! My name
is Grace. If you’re a registered member, may I please start
by having you confirm your User ID and first name?
6:49:56
PM mccaleb4thdist@aol.com
Hello
6:50:06
PM Grace
B.
Hi! How
are you?
6:50:09
PM mccaleb4thdist@aol.com
Good
6:50:13
PM mccaleb4thdist@aol.com
and you
6:50:33
PM Grace
B.
Great.
Thanks for asking.
6:50:35
PM Grace
B.
Please
go ahead with your concern and I'll be glad to assist you.
6:50:44
PM mccaleb4thdist@aol.com
I think
I am having a problem with an EXCESSIVE SHIPPING CHARGE
6:50:57
PM Grace
B.
I see.
6:51:29
PM mccaleb4thdist@aol.com
I would
like for you to go too my web site:
www.mississippiwebsite.com and log on too my webpage, this
will save us a lot of time
6:52:26
PM Grace
B.
Sure.
6:52:31
PM mccaleb4thdist@aol.com
thanks
6:52:41
PM Grace
B.
You're
welcome!
6:52:46
PM mccaleb4thdist@aol.com
I will
wait
6:53:56
PM Grace
B.
Okay,
there.
6:54:52
PM mccaleb4thdist@aol.com
It will
show that I am having a problem with the person which ebay
and I seem to know I was charged EXCESSIVE SHIPPING CHARGES
6:55:09
PM mccaleb4thdist@aol.com
Please
read
6:56:21
PM Grace
B.
Thanks
for waiting!
6:56:38
PM mccaleb4thdist@aol.com
Not a
problem
6:56:39
PM Grace
B.
I'm
sorry I was not able to find the information you want me to
look at. May I please have the item number so that I can
take a quick look?
)
tandpstuff
