MISSISSIPPI WEB SITE
2008
STEVEN
A. McCALEB
103 ALVERADO DRIVE
LONG BEACH, MISSISSIPPI 39560
PHONE & FAX: (228)-868-8428
Awarded 19 June 1969
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Gander
Gunsmith Certified Offers You:
•Lifetime
membership to the
Gander Mountain Gun Owners Club
•Complete
coverage on all parts and labor that lasts a
year after the manufacturer’s or used gun
warranty expires
•Prompt,
hassle-free service
•A FREE cleaning
and safety inspection, anytime within your
protection coverage
•FREE gun sock
•FREE trigger
lock
•$25 trade-in
certificate
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| Restrictions may apply. See
store for details. |
DO YOU BELIEVE THE "GANDER
MOUNTAIN" GUNSMITH'S ARE HONEST OR SELECTIVE ABOUT YOUR GUN!!
DATE: AUGUST 6, 2008
Hattiesburg, Mississippi
MANAGER
ANDY DYE
Spoke with Scott & Tim
GUNSMITH'S
I have phoned
the gunsmith section on 4 occasions requesting status on my two guns, very
little help.
I was told that gun #829 was
completed but that gun #828 had not been cleaned. I found this odd because the
numbers on the two invoices were #828 & #829 which means both guns should have
been cleaned back to back and not at a later date and 3 other phone calls.
FAX: 1-601-268-3835
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Subject: |
Cleaned guns |
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Date: |
8/7/2008 10:35:10
A.M. Central Standard Time |
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From: |
gm315gs@gandermountain.com |
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Good morning Steven,
I would like to take this
opportunity to thank you for your business with us, give you a brief
description of how our shop operates and why guns are sometimes handled such
as yours were. On top of the large customer base Tim and myself have built
over the past 8 years reaching out to several neighboring states, running
the shop at Gander Mountain has been an overwhelming yet exciting adventure
thus far. I closed my own shop in September of last year to join hands with
Gander Mountain. Now, getting to your guns, they were handled in two steps
for this reason, SO #828 was a drilling and I will not let just anyone touch
drillings because of their intricate and complex workings. That being said
I do most of the machine work, trigger jobs, custom building and have the
experience with drillings so I worked on your gun and Tim handled the 62
SO#829, so yes they were done at different times because of our different
work loads and expertise.
I sincerely apologize for
any misunderstanding and/or miss quote of time frame since we are still
working on the time frames it takes to not only deal with the work load but
also the phone and counter time it takes from our day to day work. I would
again like to thank you for your time and understanding. Please be aware
that when you come to pick-up your firearms that I will have attached a
discount card for any further business that you do with Gander Mountain in
the future.
Thank you,
Scott Stromeyer
Gander Mountain Gunsmith
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STEVEN A. McCALEB
WEB MASTER