Hi Steven,

I just left a voice mail for Doug Jensen, the service manager at Brian Harris MINI.  As soon as I receive a reply, I will be glad to forward you the response.

If there are further questions I can assist with, please feel free to drop me an e-mail.  I will be happy to lend a hand.

LET'S MOTOR.
Jase Gammon
MINI Customer Relations and Services
Representative
866.ASK.MINI (275.6464)

-----Original Message-----

From:  Mccaleb4thdist@aol.com
Sent:  5/14/2008 12:00:00 AM
To:  miniassist <miniassist@internal>
Subject:  MINI DEFECT [1-755737098]

In a message dated 5/13/2008 11:49:11 A.M. Central Standard Time, MINI.Assistance@askMINIUSA.COM writes:

Been there and done that, Brian Harris Mini, does not and will not look into the problem, I feel I have gotten nothing but a run  around about this problem, again, I believe the only way to resolve my problem is to have a nation recall concerning my problem.

Please reply,

Steven A. McCaleb
USN        RET (SEABEE)
Hi Steven,

Unfortunately, we do not have any technical information at this location.  All technical information has been allocated for our service and parts departments at the dealerships.  They have the resources to answer your inquiry and address your concerns.  I would suggest speaking directly with the service manager for assistance since they are truly in the best position to assist you.

If there are further questions I can assist with, please feel free to drop me an e-mail.  I will be happy to lend a hand.

LET’S MOTOR.
Jase Gammon
MINI Customer Relations and Services
Representative
866.ASK.MINI (275-6464)

-----Original Message-----

From:  Mccaleb4thdist@aol.com
Sent:  5/13/2008 12:00:00 AM
To:  miniassist <miniassist@internal>
Subject:  MINI DEFECT [1-755737098]

The speed limit on the Interstate is 70 MPH, so the dealership would not be breaking the speed limit, therefore I am requesting a recall on all 2006 Mini Coopers S, to find out why there is a defect in the automobiles.

Please reply,

Sincerely,

STEVEN A. McCALEB
USN            RET (SEABEE)


In a message dated 5/13/2008 11:08:16 A.M. Central Standard Time, MINI.Assistance@askMINIUSA.COM writes:
Hi Steven,

Thanks for writing MINI.  I apologize to hear of your concerns.

Unfortunately, we are not permitted to request our dealerships to break any speed limit laws for diagnosis purposes.  I apologize for any inconveniences this may cause.  The service manager has access to regional representatives and the technical resources to diagnose the vehicle.  I would suggest working with the service manager to see if there is an alternative in regards to duplicating or pin-pointing the issue.

If there are further questions I can assist with, please feel free to drop me an e-mail.  I would be happy to lend a hand.

LET'S MOTOR.
Jase Gammon
MINI Customer Relations and Services
Representative
866.ASK.MINI (866.275.6464)

-----Original Message-----

From:  Mccaleb4thdist@aol.com
Sent:  5/13/2008 12:00:00 AM
To:  miniassist <miniassist@internal>
Cc:  BRIAN HARRIS BMW 76504 <henrysharp@brianharrisbmw.com>
Subject:  MINI DEFECT

I am still have a problem with my Mini Cooper S, 2006.

But I know now what the problem is, the High Pitch Sound I get while driving between 70 and 90 MPH is caused by wind coming from somewhere.

I have explained this to Brian Harris Mini Dealer, Baton Rouge, La., but they are not interested in fixing or even looking at the problem.

Perhaps there can be a recall on all Mini Cooper S, 2006's in order to fix the problem.

I am sure I am not the only person having this problem.

Please reply

Sincerely,

STEVEN A. McCALEB
USN           RET (SEABEE)



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